OUR APPROACH & CARE OVERVIEW
A home away from home
We would like you to feel at home with us and we will make every effort to respect your privacy and dignity and to meet your individual needs.
During your first month with us, a comprehensive assessment of your needs and individual preferences will be completed. We will then discuss the assessment information with you, your family and your health care providers to formulate your Personal Care Plan. Your cultural and spiritual needs and customs will be accommodated in your Plan. The contents of your Personal Care Plan are confidential and will only be accessible to those who provide your care. Each month your Personal Care Plan will be reviewed and, if appropriate, amended in consultation with you or your family.
We aim to offer you the care to ensure your comfort and dignity, and the support you may need to pursue your interests and preserve your independence.
We believe that ongoing involvement with your family and friends is an integral and invaluable component of your wellbeing and we welcome their contact and visits at any time.
24/7 CARE & SUPPORT
Staff comprises of registered nurses, enrolled nurses and qualified personal care workers.
Our team of dedicated care staff comprises of registered nurses, enrolled nurses and qualified personal care workers. A registered nurse is available on site 24 hours a day, 7 days a week.
MEMORY LOSS & DEMENTIA CARE
Safe, quiet and secure living
Our small personalised dementia care unit provides special care for those with cognitive impairments such as Alzheimer’s disease. This safe, quiet and secure living area offers single rooms, each with an ensuite bathroom, and has an interior and exterior courtyard garden.
Respite Care is available if you normally live at home with your carer.
Short stay arrangements can be beneficial to consumers and caregivers, giving each a restful break from everyday responsibilities. A respite stay is perfect if you are caring for a loved one and are planning a holiday, need a break or need the opportunity to introduce your loved one to a community living setting.
Our dedicated team can provide empathetic and dignified Palliative Care.
Our dedicated team at The Alexander can provide Palliative care if you have a terminal illness. In what can be a long and often difficult journey we will always try to preserve your quality of life and assist in managing end of life with dignity.