POSITION: RECEPTIONIST
Full-Time Position, Monday – Friday 9am -5pm
The Alexander Aged Care Centre is a boutique modern 90 bed home. The home supports people requiring all levels of care including a 10 bed memory support unit. The facility is highly regarded in the community and is run by an organisation committed to providing the highest quality of care.
We are seeking a Receptionist to provide support to the Home. This role requires an individual who will be highly organised with a natural ability to communicate with a wide range of Residents, Visitors, Team Members and Managers while working in a collaborative environment. This position is supported by the Executive Director and Senior Management Team.
Key Responsibilities:
Providing a range of administrative and reception functions
Scheduling meetings, documentation, greeting guests, responding to queries over phone or via email
Maintaining client and staff database/records
Ordering supplies such as staff uniform, stationary, laundry and housekeeping orders
Assisting with resident enquiry packs and newsletters
Assisting with facility accounts
Providing efficient, friendly and professional service to all internal/external customers
Eligibility Criteria:
- Passion for working with people and willingness to learn and adapt in a fast-paced environment
- Basic Microsoft Office Suit Skills
- The capacity to work well autonomously and in a team environment
- Current Police Record Check (PRC)
- COVID-19 full vaccination (3rd Dose Minimum)
- Excellent communication skills & demonstrated ability to engage in conversation with consumers & their representatives
- Knowledge of Aged Care Quality Standards
- The ability to demonstrate compassionate, kind & respectful interactions with diverse consumers & fellow staff
- Knowledge of the following software applications/CMS an advantage;
- INERVA Client and Staffing
- ELMO Talent
- Complispace / CompliLearn
- eCase
If you would like to become part of our friendly team, please submit your resume and a Team Member will be in touch.
Note, only successful applicants will be contacted.
